Our Service

Clients receive a nutritious and tasty meal, delivered by volunteers who have time for a friendly chat. Services work to meet clients’ individual needs, across differences in; culture, diet, religion, medical condition, language, physical ability and personal taste. Increasingly, Meals on Wheels services offer:

  • Delivery of frozen and cook-chilled food, in place of hot, to allow choice of when to eat the meal.
  • Expansion of the range of food products taken into the home to include breakfast and snack items, and finger food menus for clients with reduced mobility or appetite.
  • Special menus and culturally appropriate delivery arrangements for particular community groups, especially centre-based meal programs to bring together clients of a particular ethnic background.
  • Regular opportunities for clients to come together for a meal at a central location, sometimes including social activities such as discussion groups, readings, card games or physical exercises.

As well as helping meet clients’ nutritional needs, Meals on Wheels provides regular social contact and community involvement to clients and volunteers alike. It is at the very heart of what a local community is all about.

In order to begin receiving meals please first log into your MyGov account and request a referral to the Meals on Wheels Queanbeyan service.

If you have any questions or concerns please don’t hesitate to call our office on 02 6299-3000 or email us on:
admin@mealsonwheelsqueanbeyan.org.au

NDIS Clients

Below outlines the benefits to Family Members, Package Providers and NDIS clients:
Benefits to Family Members:
Family members have peace of mind knowing that their loved one:
  • Receives regular meals
  • Has a trusted visitor to their home (daily/twice a week/weekly)
  • Has the opportunity to join in social lunches (Wednesday Centrebase meal)
  • Part of a system that has a process in place if their client does not answer the door or telephone
Benefits to Package Providers:
  • Access a well-known and trusted brand in the community
  • Tap into a vast range of nutritious meals at minimal costs
  • Tailored meals (Puree, gluten free etc)
  • ‘more than just a meal’ to support your clients care plan
  • A rated Food Safety standards and procedures (NSW Food Authority)
  • Expert nutritional guidance
  • Reduces impact on package provide service staff
  • Clients also receive regular contact from Meals on Wheels staff and trained Volunteers
  • Another level of support for Package Provider staff and clients
  • Have an advocate for your Services in the local community
  • Package providers will be able to provide more Services to their clients with the same package dollars, therefore making them the provider of choice
Benefits to NDIS clients:
  • Access a well-known and trusted brand in the community
  • Tap into a vast range of nutritious meals at minimal costs
  • Tailored meals (Puree, gluten free etc)
  • ‘more than just a meal’ to support your clients care plan
  • A rated Food Safety standards and procedures (NSW Food Authority)
  • Nutritional meals
Your dollars will go further (costing example highlighted below – cost will vary Service to Service).  
  • MOW services will invoice: 7 x $7.50 = $52.50 per week or meal preparation and delivery
  • Client will pay 7 x $6.50 = $45.50 per week for meal ingredients
  • Compared with $$’s for support worker buying supplies and cooking a meal @$8 for food and $40 per hour: 7 x $48 = $336 per week
The client has a greater choice of meals plus an extra $238 per week in their budget makes partnering with Meals on Wheels Queanbeyan a great choice for clients.

What to do next?
You will need Meal Delivery placed on to your plan. Please call your NDIS Support Planner 1800 800 110 or log in through the NDIS portal to request a review.

We'd be glad to hear from you.

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