Website Privacy Policy
Personal information collected by Meals on Wheels Queanbeyan is protected by the Privacy Act 1988 (Cth) (Privacy Act)
Personal information is any information or an opinion that identifies you or is reasonably identifiable and includes sensitive and health information.
Meals on Wheels Queanbeyan complies with the Australian Privacy Principles contained in the Privacy Act in handling personal information collected from clients/beneficiaries, business partners, donors, members of the public and MoWQ volunteers, employees and delegates.
The primary purpose for collecting personal information from individuals is to provide services to vulnerable people, including planning, funding, monitoring and evaluating our services.
Typically the primary purpose of collecting your information will be to process your donation.
The secondary purpose for which the information is collected is to profile our supporters so that we provide you with a high quality service and information you expect from us.
We collect information from you when you:
- Accept assistance from us.
- Receive our products and services.
- Donations
- Submit a query or request to us.
- Respond to a survey or fill in one of our forms.
When you visit this site our server logs the following information:
- The type of browser or operating system you are using.
- Your top level domain name.
- Your servers IP address.
- The date and time of your visit.
- The address of the pages accessed and the documents downloaded.
Storage and security of personal information
Meals on Wheels Queanbeyan does not store any credit card numbers and utilizes a secure encrypted connection.
We utilize a secure payment pathway, operating on SSL encryption. This ensures high level protection of your personal and financial details as well as order particulars which are all encrypted as they are sent to and from your computer.
Order information including your name and address are only stored for us to facilitate any customer service enquiries or deliveries.
Online Transactions
To process payments made on our website we utilize a secure payment pathway operating on SSL encryption.
Collection of Email addresses
If you supply you email address via our website online forms, we will collect your email address and use it to communicate with you about the work Meals on Wheels Queanbeyan is doing in the QPRC area. Your email address will not be disclosed to any third party, organization or individual.
Refund Policy
Meals on Wheels Queanbeyan does not provide refunds unless a payment has been made in error.