Our Services
Our Services
Clients receive a nutritious and tasty meal, delivered by volunteers who have time for a friendly chat. Services work to meet clients’ individual needs, across differences in; culture, diet, religion, medical condition, language, physical ability and personal taste. Increasingly, Meals on Wheels services offer:
- Delivery of frozen meals, in place of fresh, to allow choice of when to eat the meal.
- Expansion of the range of food products taken into the home to include more variety of mini meals for clients with reduced mobility or appetite.
- Frozen Meals are delivered 4 days per week. Monday, Wednesday, Thursday and Friday. (Meal delivery does not occur on Tuesdays, Public Holidays, other options are discussed with clients).
- Clients with special needs such as requiring the volunteers to heat the meal are delivered Monday, Wednesday, Thursday and Friday if required or according to client needs.
- Queanbeyan
- Bungendore
- Braidwood
- Majors Creek
- Captain’s Flat
- Sutton
- Michelago
In order to begin receiving meals you must be:
- 65 years or older
- 50 years or older for Aboriginal or Torres Strait Islander people
- Registered with My Aged Care
- Assessed by My Aged Care as being eligible to receive meals
- By phone on 1800 200 422
- online at myagedcare.gov.au
- request a referral for meals
Package Provider Clients
Below outlines the benefits to family members and Package Providers.
Benefits to Family Members:
Family members have peace of mind knowing that their loved one:
- Receives regular meals
- Has a trusted visitor to their home (daily/twice a week/weekly)
- Part of a system that has a process in place if their client does not answer the door or telephone
Benefits to Package Providers:
- Access a well-known and trusted brand in the community
- Tap into a range of nutritious meals at minimal costs
- Gluten Free options
- More than ‘just a meal’ to support your clients care plan
- Rated Food Safety standards and procedures (NSW Food Authority)
- Expert nutritional guidance
- Reduces impact on package provide service staff
- Clients also receive regular contact from Meals on Wheels staff and trained Volunteers
- Another level of support for Package Provider staff and clients
- Have an advocate for your Services in the local community
- Package providers will be able to provide more Services to their clients with the same package dollars, therefore making them the provider of choice
